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Orbitz SUCKS, Booked Flight, Hotel & Car Via Orbitz. Had a four night stay in Flagstaff A.Z @ Quality Inn.Had to leave after 2 days , The room was just dirty. Front desk told me to get refund from Orbitz. Just getting run around from Orbitz. They said they paid hotel...
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h.kitchener
h.kitchener

Now you see why booking travel and lodging, etc. with these third party outfits like Orbitz and others is a very bad idea. Book direct with the airline, hotel, etc. and when/i...

2.1
Недостатки
  • Refund policy
#1350908
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Booked Jamaica Inn Jamaica for Auguat 23 through August 28, 2018. upon arrival to hotel staff told us under 10 years old is not accepted on property. After an hour talking to staffs and managers trying to see if an exception could be made we weren't getting any where....
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#1350872
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Orbitz - Customer Service Hold Time
Thought I was booking through Expedia & it just took me over to Orbitz somehow without my noticing. By the time I did, I was already too far into the reservation to start over. I called them after booking a flight to just cancel the insurance I purchased. The automated...
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Anonymous
Anonymous

I appreciate your responses. I've never really had issues with online bookings before although I normally use a travel agent. But when going through the airline directly costs...

Anonymous
Anonymous

What do you expect? Customer service representatives cost money. You are trying to save money by booking through an online service rather than working directly with the airlin...

2.2
Недостатки
  • Non-existent customer service and deceptive advertising
  • Ability to change
#1320771
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Orbitz - Well, i cancelled my flight ticket to Madrid

Well, i can not comunicate to customer service to known why was not refund part of my cancel flight ticket !???
2.7
Подробнее
Веб-сайт
Возврат, обмен или отмена заказа
Дополнительная комиссия
Качество обслуживания клиентов
Качество продукта или услуги
Качество страховки
Количество направлений
Персонал
Скидки и специальные предложения
Соотношение цены и качества
Ценовая политика
#1291562
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Orbitz - Receiving a credit back takes weeks

I rented a car, and cancelled within 5 minutes after my card was authorized. It takes us to 15days first r your credibility t to be returned.
#1278858
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Orbitz - Bad service

I booked a flight on 06-03-18 and they charged my debit card twice and put my last name for my first name and told me they could not correct it the airline had too wich was not true, finally i got it corrected after being on the phone for 2 hrs. I will never use orbitz again.
#1274512
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I booked 4 flight tickets than call for Flight date changed , they charged me for the change .than 3 days later I am getting email that my booking was cancelled because of Orbitz agent wrong documentation of the reservation. So with no reservation and tickets I asked...
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1.0
Товар/услуга
#1264114
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I cancelled the trip within 24 hours of their courtesy cancellation policy because my granddaughter could not go on the trip she was a baby 9 months old and had ear infections and now needed tube surgery immediately so the doctor said no flying so I cancelled the trip...
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Товар/услуга
#1231515
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Contacted customer service and after an hour they called the host airline and basically if the dates are not identical I cannot get to use the refund. My date was April and I need an August date, but since I booked a flight to fly out on April, I have to use the refund...
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1.0
Товар/услуга
Преимущества
  • Easiness
Недостатки
  • Lack of response to fix issue
#1181018
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Связаться с Orbitz

Почтовый адрес:
Orbitz, LLC
500 West Madison Street, Suite 1000,
Chicago, Illinois 60661
United States
Телефон:
(312) 279-7740
Больше
We always used Orbitz but never will again after they refused our refund saying they repeatedly couldn't get the agreement from the resort booked, when the travel contract clearly states refunds are issued minus 2 nights of the stay booked. We will not stop fighting -...
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2.0
Товар/услуга
#1175200
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